Frequently Asked Questions

Air conditioning and heating systems play a crucial role in our comfort, and
encountering problems with them can be quite bothersome. Ellis Air
Conditioning & Heating, a family-owned and managed enterprise, boasts 49
years of industry experience. Our team of expert technicians is committed to
promptly addressing your needs. To assist you further, we’ve compiled a list of
frequently asked questions along with their answers.

There could be several reasons, including clogged air filters, low refrigerant levels, a faulty compressor, or incorrect thermostat settings. First, check and replace your air filters if needed, and ensure your thermostat is set to cooling mode at the right temperature. If problems continue, you may need professional help due to potential refrigerant or compressor issues.

It’s advisable to replace or clean your air filters every 1-6 months, depending on their size. Monthly replacements are recommended for 1-inch filters, and every six months for 4-inch filters. If you have pets, allergies, or smoke indoors, more frequent changes might be necessary to maintain air quality and system efficiency.

While some noise is normal, loud or unusual sounds like rattling or buzzing can signal a problem. These noises might be caused by loose parts, debris, or a malfunctioning fan motor. Contact a technician if you notice any strange sounds.

Improve insulation and sealing in your home to prevent cool air from escaping. Using a programmable thermostat can help control temperatures effectively, especially when you are away. Additionally, regular maintenance and cleaning of your AC unit enhance its efficiency and reduce energy costs.

This issue might arise from low refrigerant levels, insufficient airflow, or using the unit in overly cool conditions. Make sure your filters are clean and airflow is unobstructed. Persistent problems may indicate a refrigerant leak or a failing blower fan, requiring professional repair.

Yes, by optimizing your cooling schedule based on your habits and preferences, a smart thermostat can lead to more efficient energy use and cost savings. Many smart thermostats automatically adjust temperatures to lower cooling costs when you’re not home.

Unpleasant odors may be due to mold, mildew, or bacteria buildup, often caused by excess moisture or insufficient cleaning. Regular maintenance and cleaning of the unit and ducts can help eliminate and prevent these odors.

Possible reasons include dirty filters, incorrect thermostat settings, a malfunctioning furnace, or blocked heating vents. Check and replace your filters and ensure the thermostat is set correctly. If issues continue, a technician should inspect your furnace.

Service your system(s) twice annually: once in air conditioning mode and once in heating mode. Ideally, inspect your system about a week after switching your thermostat settings from heat to cool, or vice versa.

This could be due to a faulty compressor, damaged wires, or malfunctioning capacitors causing excessive electrical draw. A technician is needed to diagnose and resolve the issue accurately.

Water formation is normal during the air conditioning process due to condensation. However, excessive water or leaks could indicate issues like a clogged drain line or other system malfunctions. A technician can often resolve these, but some cases might require a licensed plumber.

Consider the age of your system, desired comfort levels, repair costs, and future repair frequency. Systems over 10 years old may also lack efficiency. Consulting with a technician can help you determine the best course of action.

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